Who handles your information
MIHIA Project Management Services LLC uses this website to receive and handle enquiries about UAE business services. Contact us about personal information at info@mihia.top.
What an enquiry contains
Your first name, last name, phone number and email address are required to submit an enquiry. We also receive the selected service and any message you provide. The page language, page path, available advertising UTM parameters, submission time and consent record are saved with the enquiry. This form does not request passwords, payment card details or passport information.
To limit automated requests, the server may use the connection address. The rate-limit store keeps a time-limited hash of it. The hosting provider may also maintain technical request logs.
Why we use the information
To reply, discuss services, prepare a proposal and communicate about your needs. Sending the form does not subscribe you to advertising emails. We do not sell enquiry information.
Where the information is used
The enquiry is stored in the website’s server database. When notifications are configured, its contents are sent through the Telegram Bot API to a managers’ working chat. Authorised MIHIA staff and members of that chat can access it to handle the enquiry. Hosting, database and Telegram providers may process information on infrastructure outside your country of residence under their own terms.
If you prefer another contact method, call +971 55 685 2329 or email us. Document exchange needed to deliver services is arranged separately.
Retention and your requests
Enquiries from this form are kept while your enquiry is being handled and agreed services are being provided, taking applicable record-keeping obligations into account. Information relating to signed contracts is handled separately from this general enquiry form. You can request access, correction or deletion, or withdraw consent, by writing to info@mihia.top. We may need to confirm that the request comes from you.
Deleting an enquiry from the website database does not automatically remove messages from Telegram or earlier backups. When handling a request, MIHIA must also review the working chat and other locations in which the information was used.
Cookies and analytics
Technical tools support language selection and protected administrator sessions. If Google Analytics or Yandex Metrica is configured, optional analytics loads only after you allow it. Your choice is stored in the browser. Use “Cookie preferences” in the footer to change it when analytics is connected.
After you allow analytics, Yandex Metrica and Session Replay help analyse page views, clicks, scrolling and interactions with forms. First name, last name, phone and email fields are masked in session recordings.
A successful enquiry event contains the form type and service, without your name, phone, email or message. Page views may be sent to the connected analytics service. Declining analytics does not prevent you from submitting an enquiry.
Protection and updates
We limit access to the management panel, use protected sessions and keep server secrets out of public code. If the processing workflow changes, we update this page and its revision date.